When you place an order, please leave a message to tell us(Such as 1.1), We will make mats according to your requirements. 1.1-format: car model, year of make and the floor mats color your need. The images are for reference only. Please take the item you get as the standard. Please repack the item carefully. We do not work holidays in Hong Kong. If you we are not satisfied with the product or service, please contact me and don’t give us negative or natural feedback, We must give you a satisfactory solution. Your action will help us offer our milk and bread. Dear friends: When you receive the item, if items have quality problems or other questions, please do not panic, you tell us, we will give you a satisfactory answer, if there are serious problems, you pass a pictures to our mailbox, when you send the pictures we receive, we will consult with you to your final will give you a satisfactory answer, thank you!